Services How It Works Approach Pricing FAQ Free Audit

Email & SMS that
drives repeat revenue

We build and manage Klaviyo retention systems for DTC brands. More repeat purchases, higher customer value, less dependence on paid ads.

Fully Managed

Strategy, copy, design, build, QA, send. Your team doesn't need to touch Klaviyo.

📈

Data-Driven

Every flow and campaign is built around your purchase data, not generic best practices.

🎯

Klaviyo-Only Focus

One platform, deep expertise. We know every feature, integration, and edge case.

Everything your retention
channel needs

Flow builds, campaign sends, deliverability, SMS. We run the whole thing so your team doesn't have to.

Flow Architecture

Custom automated flows built from scratch in your Klaviyo account and optimised monthly against your actual data.

  • Welcome series
  • Abandoned cart & browse
  • Post-purchase & cross-sell
  • Winback & sunset
  • VIP & loyalty tiers

Campaign Management

Regular sends, segmented and A/B tested, designed and written in-house. We manage the full calendar.

  • 4-8 campaigns per month
  • Segmentation strategy
  • Custom design & copywriting
  • A/B testing programme
  • Seasonal & launch sends
📱

SMS & Deliverability

SMS flows and campaigns layered on your email programme, plus the infrastructure work to keep you in the inbox.

  • SMS flow & campaign setup
  • List hygiene & suppression
  • Domain warm-up
  • Inbox placement monitoring
  • Compliance & consent management

From audit to live
in two weeks

A focused onboarding designed to get your flows generating revenue as fast as possible.

01

Free Klaviyo Audit

We go through your flows, segments, deliverability, and list health to find where you're losing revenue.

02

Strategy & Roadmap

A custom 90-day plan based on your product catalogue, AOV, purchase cycle, and goals. No cookie-cutter playbooks.

03

Flow Build

We build all the core flows directly in your Klaviyo account: copy, design, triggers, splits, timing. You review and approve before anything goes live.

04

Campaign Launch

Regular campaigns begin. Segmented sends, product launches, seasonal plays, re-engagement. All handled for you.

05

Test & Optimise

Monthly A/B tests across subject lines, send times, content, and flow logic. Every decision backed by your data.

06

Report & Scale

Monthly reports showing revenue attribution, engagement metrics, and what we're doing next. No vanity metrics.

What's included

Everything that comes with your monthly retainer. No add-ons, no surprises.

📨 Email Flows

Welcome, abandoned cart, post-purchase, winback, sunset, browse abandonment, and more. Built, tested, and optimised in your account.

📅 Campaign Calendar

4-8 sends per month, planned around your product launches, promos, and seasonal moments. We handle copy, design, segmentation, and send.

📱 SMS Programme

Automated SMS flows and targeted campaigns layered alongside email. Consent collection, compliance, and list growth included.

🎨 Custom Design

Every email designed in-house to match your brand. Custom layouts, graphics, and responsive builds for every send.

📊 Monthly Reporting

Revenue attribution, engagement trends, test results, and what we're changing next month. Straight to the point.

🔒 Deliverability Management

Domain authentication, warm-up schedules, list hygiene, inbox placement monitoring, and spam trap prevention. The behind-the-scenes work that keeps you out of junk.

Built around your data, not a template

Most agencies apply the same playbook to every brand. We look at your purchase data, customer behaviour, and goals first, then build a retention system around how your customers actually buy.

1

Audit your current state

We go through every flow, segment, and campaign to find what's working, what's missing, and what's hurting deliverability.

2

Build around your purchase cycle

Your AOV, repurchase window, and product mix shape the flow structure. Not a generic best-practice checklist.

3

Test, learn, compound

Monthly tests across every touchpoint. What works gets rolled into flows. What doesn't gets cut. Results get better each month.

Core flows we build
Welcome Series 3-5 emails
Abandoned Cart 3 emails + SMS
Post-Purchase Education + cross-sell
Browse Abandonment 2 emails
Winback Re-engagement
Sunset List hygiene

Senior strategists only.
No hand-offs. No templates.

Your account is run by experienced Klaviyo specialists, not juniors following a playbook. Every email, flow, and campaign is built specifically for your brand.

Dedicated strategist
Monthly rolling, no lock-in
Full design & copy in-house
Transparent reporting
Book Your Free Audit →

Simple, transparent plans

Pick the level that matches your sending volume. Strategy, copy, design, build, and send are all included.

Growth

For brands getting serious about email. A solid foundation of automated flows and regular campaigns.

£ 1,500 /mo

Billed monthly. No lock-in contracts.

  • Full flow architecture build
  • 4 campaigns per month
  • Custom email design & copy
  • Segmentation strategy
  • Monthly performance report
  • Deliverability monitoring
Get Started →
Performance

For high-volume brands with frequent launches, promotions, and complex automation needs.

£ 2,100 /mo

Billed monthly. No lock-in contracts.

  • Everything in Scale
  • 8+ campaigns per month
  • Priority turnaround
  • Custom landing pages
  • Revenue forecasting
  • Quarterly retention audit
  • Weekly strategy calls
Get Started →

Common questions

Everything you need to know before getting started.

Core flows are typically built and live within two weeks of kickoff. We prioritise the highest-impact flows first (welcome, abandoned cart, post-purchase), then build out the rest in the first month.

Yes. Klaviyo is all we do. Specialising in one platform means we know every feature, integration, and workaround. If you're on something else, we can handle the migration as part of onboarding.

Rolling monthly retainer, no long-term contracts. The first month includes the full flow build and strategy. After that, you stay because it's working, not because you're locked in.

Both. Every email and SMS is designed, written, and QA'd in-house. We work from your brand guidelines and build custom templates. You approve everything before it sends.

DTC brands with an established product and existing customer data. If you want email and SMS to be a real revenue channel and not just a newsletter, we're a good fit.

To replicate what we deliver, you'd need a strategist, copywriter, designer, and Klaviyo technician. We provide all four roles at a fraction of the cost, with the added benefit of cross-brand pattern recognition that no single hire can match.

See what your Klaviyo
account is missing

Book a free audit. We'll review your flows, segments, and deliverability and show you where the biggest opportunities are.